Jaguar E-PACE Parked

Roadside Assistance

Jaguar roadside assistance enables you to embark on any journey with the utmost confidence, no matter where in Europe you travel. This 24/7 service is available to all vehicles still under warranty, and can be reached using the following information:

Local number: 1800 456006

International number: +353 1 6497496

Alternatively, you can press the B-Call button on the left-hand side of the overhead console for more than three seconds. When you call, we‘ll ask for:

  • Your name
  • Your location
  • Your registration number or VIN
  • A brief explanation of the incident
  • A contact telephone number


There’s many benefits to Jaguar roadside assistance, with breakdown assistance providing you with repairs on the spot wherever possible. Should roadside repairs be impossible to complete, you can instead take advantage of salvage and towing services. You and your vehicle will then be towed to a designated JLR authorised repairer.

Secondary benefits

In addition to breakdown assistance, you will also be supplied with replacement transport until your car can be returned in working condition. The nature of alternative vehicles will depend on local conditions and the terms and conditions of the rental organisation will apply.

Taxi: Jaguar Assistance covers the cost of taxi travel to the nearest train station or airport up to a maximum of €200 including VAT.

Rail travel: First class rail travel up to the value of €400 including VAT per person.

Air travel: Up to €700 including VAT per person for scheduled economy/premium economy air travel.

Accommodation: Four or five-star hotel accommodation up to €300 including VAT per person for one night in home country, and up to seven nights overseas.

Additional services

Pick-up/return transport of the repaired vehicle

You can choose to have your repaired vehicle transported to your place of residence or any other location, or collect at the repair centre.